FAQ

How do I order and pay for a CreatsUniques piece of Jewelry?

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For all customers within Germany simply click on the link „ORDER HERE“ and you will be directed to my Sumup payment page, where you can pay with credit card.

If you prefer to pay per bank transfer contact me here and I will send you the invoice per Email. You will then find the bank account details on the invoice. As soon as the transaction shows in my account the order will be shipped.

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For all customers outside of Germany, please feel free to reach out to me via the Contact form or simply give me a call.

+49 173 830 8434

I can send you an invoice via Paypal.

An extra fee of +5% for PayPal Payment will be added to your invoice.

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Shipping
Shipping for orders over 150,-€ are free of charge within the EU. This applies to standard DHL shipping. For express shipping with UPS extra charges will be applied. 
 
 

Shipping outside of the EU depends on your location and how quickly you want to receive the purchased items.

Because customs fees vary by country, we do not collect duties during checkout. If duties are due, your customs agency will let you know when the package arrives in your country. It is your responsibility to pay these fees to your country.

Please contact me for further details.

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